This has to be the worst organization but I've only had oil changes in the last 5+ years so i don't have anything to compare. I stopped in and they told me it would probably be 5 days before they can take a look at what is wrong, no service cars to drive, they can't tell me if it will cause any damage to drive it until they take a look in 5 days, they will let you make an appointment but you go to the back of the line so if you make it in 5 days you will still have to wait another 5 days for them to get around taking a look. I heard dealerships got bad during covid but this can't be normal...is it?
